Contact Us

BEFORE you contact us, here are some answers to common questions :)

When will I receive my tracking number?

You will usually receive your tracking number within 1 to 2 days.

Why isn't my tracking number working?

It may take up to 5 days for your tracking number to activate once you receive it.

How fast is the delivery time?

7-30 Days

What is the exchange/return policy?

We value our customer experience and so we have tested and tried to improve, in order of our capacities, the customer experience; so we, for now, don't do return product activities